faq
What are your rates?
Click here for Magento web design (Ecommerce/Web store)
Click here for informational websites
Click here for Custom Wordpress Blogs
Click here for Community sites
Click here for A la Carte services
I don't know what kind of web package I need!
We offer several types of web design.
Ecommerce: Shopping cart software to manage a store
Informational: this is a brochure type website with content only, no buying capabilities or special functionality (like forums or profiles etc)
Custom blog: Pretty much the same thing but with the blog being the primary focus rather than static content
Community websites: These are advanced content websites with things like Forums, profiling, groups, link directories, and any other type of special function.
I know I need ecommerce, but which package is right for me?
The answer to this is one I typically feel out. The lowest package is for someone who already has pretty established branding. Usually I only recommend this for someone who has a good solid foundation to work on and just needs a bit of a redesign. Make sure that they understand the risk in this is that there's no guarantee that we'll finish under 10 hours, and project time could expand very easily.
The middle package is called Goldilocks for a reason – it's just right for most everyone. There's very little risk in this one, and it's what we recommend for most of our potentials.
The highest package is for our clients, typically manufacturers, that don't have the capacity within their company to handle data entry and photo resizing. It also pads their project to include custom programming and other things that our larger clients need (such as a separate wholesale site, or direct link with their warehouse where their orders ship).
I don't need a blog/business cards/whatever, can I get a discount?
No, but we can discuss getting some credit design hours in lieu of services.
I already have a logo, can I get a discount?
No, if you feel that it's well branded, you could probably go with the mini package.
If I do my own design, can you guys install it for me and teach me how to use Magento?
Yes, the cost for this would be $2500 and would include installation, tutorials, and consultation on adjusting your theme to Magento specs.
Can I get you guys to just do design and we'll have our programmer install it?
Yes, the cost for this is $5195 and includes design of 6 page layouts (category, item, content, account, checkout, home) as well as a blog layout and printables/newsletter.
How do you come up with your designs?
We have a questionnaire that is all about design and is how we get to know you. It's the most important thing you'll ever send to us. We really see ourselves as a medium for you and your vision. As you can see in our portfolio, all of our sites have a different look and feel...this is because we really focus on building something that represents you well.
What are the payments and when are they due?
check out our rates pages (listed above) for payment schedules
Why does your web design cost so much?
We're a full service company with loads of experience. We make unique, professional websites and provide oodles of free business consulting from marketing and branding to SEO and more. Click here for a full list of reasons to hire us.
Why is there a waiting list?
We've been so well received that we've had a waiting list for several years now. Most designers worth their salt have a wait, it shows that we're in demand and providing an product that's worth waiting for.
What will my other monthly and annual costs be?
For Quirky Bird? None unless you choose to hire us for marketing, technical or graphic maintenance. All other maintenance is handled on a case by case basis.
How long will it be before my site is live?
To build a beautiful, well branded, user friendly website, you should give yourself at least 6 months.
I want to sign up! How do I get started?
Click here to fill out our contact form or call us at 760.453.2824. We'll send you your questionnaires, contract, and a link where you can make your deposit with a credit card on our website.
I booked my start date. Can I start taking out ads and marketing my site?
We suggest waiting until your site is live and you have a soft launch before you make any marketing promises.
I have a very strict deadline. How will my project work and can you promise that we'll be live by then?
We suggest giving yourself 6 months to build and launch your site. It can happen faster than that, but make sure you pad your timeline. We can't promise that your site will be completed on any date, we'd either need a crystal ball or a really reliable ouija board to stand up behind a strict deadline.
Do I need to be computer savvy?
The better you can navigate your way around the internet and web based programs, the easier this will be for you. If you rarely use the computer, this could be a pretty difficult process for you. We're super patient though and provide lots of educational support
What shopping cart software do you use?
Magento (community version), it's amazing! Check out their website for more info: www.magentocommerce.com
Do you provide warranties for my cart?
No, any software installed for you is installed AS IS. We're fully capable of fixing things that are broken, but these will incur commission.
Will you integrate any third party software for me?
We can integrate third party software, however this requires custom programming. If you'd like a quote let us know.
Will you integrate my cart with my warehouse/fulfillment center?
We can integrate your cart with your warehouse, however this requires custom programming. Let us know if you need this and we can get you a quote.
Who retains the copyright of the images?
Once you make your final payment, the graphics and source code is yours.
